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Simplifying CBSA’s CARM Program

Everything you need to know!

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What is CARM?

The Canada Border Services Agency (CBSA) continues to accelerate its evolution and modernization through its CBSA Assessment and Revenue Management (CARM) initiative; completely transforming the agency’s import playbook for importers in logistics, transportation, finance, supply chain, procurement, risk, and supplier and vendor relations.  

CARM is supported through a CBSA web portal, the CARM Client Portal (CCP), which all Canadian and non-resident importers are expected to have set up to continue to import into Canada. 


Release 1 

On May 25th, 2021, Release 1 launched the CARM Client Portal, facilitating accounting and revenue management processes with CBSA. 


Release 2 

All functionalities of the CARM Client Portal will be available as of Release 2 (R2) of CARM in May 2022. 
 

Delmar CARM Webinars 

Release 1 

CARM 101: Everything You Need To Know

In this on-demand webinar, learn from industry experts who will take you through changes to be expected from the launch of CARM and how they will affect Canadian resident and non-resident importers.   

 WATCH NOW


CARM 102: Importers’ Guide to CBSA’s CARM Client Portal   

Join CBSA expert panelists and Delmar’s customs brokerage specialists as they take you through a step-by-step demonstration of the CARM Client Portal using video and screenshot presentations to simplify your onboarding experience. 

WATCH NOW

 

Release 2

CARM 103: Basic Principles of CARM Release 2 

Joined by a special guest panelist from NFP Canada, Delmar’s customs brokerage specialists will take participants through the basic principles of CARM Release 2 in preparation for May 2022. Learn about Financial Security, New Billing Cycles and Accounting Processes, Bonds, and more.  

WATCH NOW

 



CARM FAQs


Release 1 

CARM 101: Everything You Need To Know 

Have questions about CBSA's CARM program? Browse through our CARM FAQ webpage to find answers to common questions raised.   

CARM 102: Importers’ Guide to CBSA’s CARM Client Portal 

Have questions about CBSA’s CARM Client Portal? Browse through our CARM 102 FAQ webpage to find answers to common questions raised.   
 

Release 2

CARM 103: Basic Principles of CARM Release 2 

[Coming Soon] 
 



CARM Go-Live Preparation Guide

Need help preparing for the CARM Go-Live? Here is our CARM Go-Live Preparation Guide for instructions on client portal registration, employee profile creation and set up, and more. 

Pro Tip: Have the CBSA Information Sheet on hand when registering your business on the CARM Client Portal. 
 



CBSA CARM UPDATES

Minimum Bond Requirement as of CARM Release 2
Thursday, April 15th, 2021

As of CARM Release 2, each RM15 must have a minimum amount of $25 000 posted for the surety bond. LEARN MORE.


ARL – Offsetting Entries on some Daily Notices (DN) and Statements of Account (SOA)
Monday, April 19th, 2021

CBSA will be performing ARL account maintenance activities in preparation of the CARM CLIENT PORTAL. LEARN MORE.


REMINDER: CARM RELEASE 1 – MAY 25, 2021
Friday, May 21st, 2021

Reminder of the upcoming changes and New functionalities in the CARM Portal. LEARN MORE.
 

UPDATE: CARM RELEASE 1 – MAY 25, 2021
Tuesday, June 8th, 2021

Update of the upcoming changes and New functionalities in the CARM Portal. LEARN MORE.


NEW! REGISTER FOR CBSA’S CCP ONBOARDING WEBINAR & OPEN MIC SESSIONS
Wednesday, June 23rd, 2021

Have your CARM Client Portal Onboarding questions answered by CBSA’s CARM project team during webinar and open mic sessions. LEARN MORE.
 



Useful Resource Links

CARM – CBSA Client Portal Onboarding Guide

CARM – CBSA Delegation of Authority Guide

CARM – CBSA Financial Security Guide

Electronic Data Interchange (EDI) Application for Daily Notice (DN) and Statement of Account (SOA) 

CARM Client Portal Onboarding Guide - Importers 

CARM Client Portal Onboarding Guide for Customs Brokers 

CARM Release 1 Playbook 

CARM Solution Spotlight – Billing Cycles  

CARM Solution Spotlight – Financial Security 

CARM Solution Spotlight – Commercial Accounting Declaration (CAD) 

 

For any assistance or additional information on CARM, connect with Delmar’s Advisory Services team today. 

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