A: The GCKey is not tied to a device. Your credentials will give you access to the portal on any device.
A: If you are paying import GST, you will require a bond at Release 2 in Spring 2022.
A: The bond amount will be 50% of the highest monthly amount of duties and taxes from the previous year.
A: The automatic withdrawal will be a couple before the due date. Using the Sign-In Partner is unrelated to your CBSA payments. It is only relevant for the onboarding to the portal.
A: Yes, it would be in your best interest to remove that user from your account.
A: If you do not want pre-authorized payments, simply go online and make your payment through your bank whenever you would like to pay.
A: Yes, we can show you how to make payments on the portal after Release 1 of CARM.
A: You can continue to make payments online through your bank.
A: The BAM, PAM and Editor are all able to make the payments.
A: It is best to view your SOA on the portal. However, you will still receive the statement from Delmar that will show the duties and taxes owing to CBSA as well as our service fees.
A: We will still continue to send our Brokerage Activity Statements as your broker.
A: Yes, this will remain the same.
A: Yes, you can create multiple BAMs per RM program account. However, these will become PAMs to restrict their visibility to other RM accounts.
A: No, they would not need to be secured.
A: No, the CRA GCKey will not be compatible with the CCP. A CBSA GCKey will work.
A: You will have visibility to your daily transactions, but if a correction is required, a B2 will need to be processed. At Release 2, you will have the possibility to correct the CAD prior to payment due date.
A: At Release 2, the CAD will be available online and will replace the B3 form. Delmar will look into turning the B3 forms off.
A: You can request a GCKey on the CBSA website.
A: The portal is geared more for importing.
A: ARL was the first release of CARM. It is the accounts receivable ledger that offered offsetting of credits against debits and Statements of Account, along with electronic payment advantages.
A: Yes, the 3rd party BAM would have access to see their clients’ financial security information.
A: Yes, FedEx and DHL would have to request access to your portal.
A: Every individual who requires access to your company portal will require a GCKey or they will need to log in with their banking Sign-In Partner. The GCKey is specific to the user.
A: Yes, all importers must be registered on the CARM portal.
A: Information regarding single entry bond has not been provided by the CBSA. However, cash can always be posted to the account for RPP.
A: You would have to contact the broker/surety directly. Premiums are usually paid on a yearly basis when the bond is renewed. Delmar has a broker and surety in place who you can contact for more information.
A: It is in your best interest to delegate authority to Delmar at Release 1. With Release 2, importers must give Delmar access to their portal to transmit the CAD on their behalf, to request rulings and to make corrections and adjustments to transactions.
A: Yes, you can choose the access level for your broker depending on what is best for your company.
A: Yes, Delmar will be the third-party request as a PBAM.
A: The first person to log into the portal with your BN will be the primary BAM who will then grant access to the other BAMs. You will not get through without answering the questions correctly and may get timed out. You can also get locked out if there are too many wrong attempts.
A: The BAM will need to have the following information to answer the affinity questions:
A: BN9 is the company account and the RM is the program of that account. A BN9 can have multiple program accounts. The RT account is the GST account.
A: Yes, if you are using them as a broker.
A: Please contact Delmar at firstname.lastname@example.org for further information.
A: Yes, this can be arranged by giving your broker full access and confirming with your broker on how you want to proceed after Release 2. If your broker is Delmar, you would need to contact our advisory services department to make those arrangements.
A: If the BN9s are different, you will need a CARM account for each business number. If the BN9s are the same and the RM programs are different, all programs will be visible when you log into your portal.
A: The total duty and GST amounts will be shown on the SOA on your portal. Your Daily Notice will show them separately with details.
A: Payment is due on the last day of the month. So, sometimes it can be more than 30 days and sometimes less than 30 days.
A: Payment will be due after you receive your goods.
A: Prices may vary depending on the amount of coverage. But, we will contact you at the right time.
A: GCE is preferable.
A: The first user becomes the GCE, the second person requests access to the company and the GCE approves them with a role of their choice.