A: CBSA continues to accelerate its evolution and modernization through its CARM initiative. Throughout 2021 and 2022, CBSA will unveil Phase 1 and 2 of CARM, which will completely transform the agency’s import playbook from trade compliance to risk and information management.
A: From importers having to post financial security to receiving enhanced capabilities to compliantly correct entry information prior to bonds, there will be countless upcoming changes with the launch of CARM. These changes will be supported through a CBSA web portal which will give importers improved, real-time visibility and control over their transactions and trade chain partners.
A: You will be able to sign up on the portal as of May 25th, 2021 with Release 1 of CARM. You will be able to log onto the portal, create your user account, have visibility to your account, and familiarize yourself with the portal. The deadline to sign up on the portal will be May 2022, when the core portal functionality will be released. Delmar will be sending out email notices of the effective due dates.
A: First, you must receive your RM number prior to registering for the portal. This can be issued by the CRA. Then, you must apply for your GCKey when you create your portal user account. If you currently have a GCKey with CBSA, such as the CERS GCKey, you will be able to use the same one for CARM. Your CRA GCKey will not give you access to the CARM portal nor will your CDC GCKey. For additional information, please refer to the CARM - CBSA Client Portal Onboarding Guide on our website.
A: There are several penalties that can be assessed by the CBSA, including late payments. You will be able to see your penalties on the portal.
A: Yes, payments to CBSA will be done through the CARM portal.
A: Once you are on Direct Security, our invoice will reflect the amounts owing to CBSA. These amounts will not be included in the total invoice to Delmar. The portal will provide you with your monthly statement of duties and taxes, and you will be able to view your transactions as well.
A: These Financial Security Bond fees are set by your insurance company and your broker. For information on the annual fee for a Financial Security Bond of $25 000 and the cost of a surety bond, please contact Delmar.
A: Your current bond will be transferred through the portal by the importer or broker prior to May 2022. Please be advised that CBSA may communicate with you to increase the bond.
A: No, it will not. Any data prior to Release 1 will not be available in the CPP.
A: To our knowledge, the portal will not give you visibility to this appeal as it was processed prior to Release 1.
A: With Release 1 of CARM, you will be able to obtain your CBSA invoice (SOA) for duties and taxes only on the portal and will have to pull these statements yourself. The SOA is issued on the 25th of each month.
A: Yes. Brokers will have their own set of credentials to log into their account. Once you grant your broker access, they will be able to access your account from a drop-down list of business numbers.
A: With CARM Release 1, brokers will be able to apply for rulings, view SOAs and daily transactions, and use classification tools.
A: Yes, you can register more than one broker in the system. Each broker will have to create their account and request delegation authority. You can then grant them access.
A: Brokers will still handle the transactions and billing for their fees. However, you will owe CBSA the duties and taxes.
A: You can assign each broker as a BAM and limit their visibility to only view their respective transactions.
A: This is decided by the importer based on their preferences.
A: We will be adjusting our CAD and invoice accordingly in Release 2. We will know more as we get closer to Release 2 of CARM.
A: Advanced ruling requests for HS classification, valuation, and origin can be applied for via the portal.
A: From what we understand today, you will have to extract your SOA from the portal. If you wish to receive an email, you will have to sign up for the EDI SOA.
A: No, you will not receive daily notices through the portal. However, you can obtain them via Delmar’s systems by completing the form on our dedicated CARM website.
A: If you have provided a security, you have posted a bond.
A: If you would like to have RPP privileges, you will require a bond.
A: The bond can be set up through your broker. However, it will always be secured with CBSA.
A: Yes, you will be notified when you have reached 75% of your total bond secured amount.
A: We currently do not have this information. We will update you as soon as possible.
A: Yes, you can have as many BAMs as you would like. By having two BAMs, you would not have to replace the primary BAM as long as the second BAM has the same visibility. A secondary BAM can also create additional BAMs.
A: There will be no impact on these clients.
A: No, CARM will not affect any importation regulations.
A: The entire presentation slides will be available on our website in the next couple of weeks.
A: Please do not hesitate to contact your local Delmar International Representative or our Canadian Customs Advisory Services team at firstname.lastname@example.org.