Logistics Made Simple


CARM 101: Simplifying CBSA’s CARM Program

Everything you need to know!



What is CARM?

The Canada Border Services Agency (CBSA) continues to accelerate its evolution and modernization through its CBSA Assessment and Revenue Management (CARM) initiative. Throughout 2021 and 2022, CBSA will unveil Phase 1 and 2 of CARM, which will completely transform the agency’s import playbook from trade compliance to risk and information management. 


What will Delmar’s Webinar cover?

Industry Experts will take each participant through what changes are to be expected with the launch of CARM and how they will affect Canadian resident and non-resident importers. 

From importers having to post financial security to receiving enhanced capabilities to compliantly correct entry information prior to bonds, the panel of experts will explain how these countless changes will be supported; through a CBSA web portal which will give importers improved, real-time visibility and control over their transactions and trade chain partners. Gain key pointers and get real-time answers to any questions you may have.

Industry Expert Panelists

Lorna Butler  

Canadian Customs Brokerage Manager of Regulatory and Product Improvement, Delmar 

Marisa Pavan

Canadian Customs Brokerage Manager of Post Entry & Advisory Services, Delmar 

Tracy Mclean, CAIB

Senior Vice President, Global Logistics Insurance 


Why should you attend Delmar’s CARM Webinar Series?

By May 2021, all Canadian importers will be expected to set up their online CARM profile with CBSA to allow traders to continue to import into Canada. These profiles will be critical in allowing traders to continue to import into Canada in the future.   

Given the number of upcoming changes with the launch of CARM, it is critical that Canadian importers understand the program quickly. 

Importer functions that will find this information especially important and should attend include: 

  • Trade Compliance  

  • Logistics  

  • Transportation  

  • Finance  

  • Supply Chain  

  • Procurement  

  • Risk  

  • Supplier/Vendor Relations 


For more information about CARM, visit CBSA’s website and their FAQ

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